Legal

c999 Terms and Conditions

These Terms and Conditions govern your use of c999.vin and all services provided on the platform, including Sports betting, Slots, Bingo, deposits, withdrawals, and bonus offers. Please read carefully before creating your account or placing any bets.

Last Updated: June 2026 18+ Only Pakistan Players

Quick Summary

  • Must be 18 years or older
  • One account per person
  • PKR only — no foreign currency
  • Bonuses have wagering requirements
  • Withdrawals processed to original payment method
  • c999 reserves the right to verify identity

Important: By registering an account or using any service on c999.vin, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree, please do not use this platform.

01 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and c999.vin ("the Platform", "we", "us"). Access to and use of c999.vin — including the website, mobile application, all games, and all payment services — is conditional on your full acceptance of these Terms.

By clicking "Register", completing the account creation process, making a deposit, or placing a bet, you confirm that you have read these Terms, understand them, and agree to be bound by them. These Terms apply to all visitors, registered users, and anyone accessing the platform in any capacity.

We may publish updated Terms from time to time. Continued use of the platform after any update constitutes acceptance of the revised Terms. We recommend reviewing this page periodically. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

02 Eligibility

To register and use c999.vin, you must meet all of the following eligibility criteria:

  • You must be at least 18 years of age. c999 strictly enforces an 18+ policy. Registration by anyone under the age of 18 is prohibited.
  • You must be a natural person — corporate entities, bots, and automated accounts are not permitted to register.
  • You must not be registered on a self-exclusion list or have previously been excluded from c999.vin or any affiliated platform.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
  • You must not be acting on behalf of another person or using the account to place bets on behalf of a third party for commercial gain.

c999 reserves the right to request proof of age and identity at any point. If a player is found to be underage, the account will be suspended immediately, all winnings will be forfeited, and any deposited funds will be returned to the original payment method after verification.

Age verification may be requested before processing your first withdrawal or at any point during account review. Providing accurate information during registration accelerates this process significantly.

03 Account Registration

One Account Per Player

Each player is permitted to maintain exactly one account on c999.vin. Creating multiple accounts — whether under your own name, a variation of it, or using another person's details — is strictly prohibited. If duplicate accounts are detected, all accounts belonging to the same individual will be suspended, bonuses forfeited, and balances reviewed.

Accurate Information

You must provide accurate, complete, and current information when registering your account, including your full name, date of birth, email address, and phone number. You must update your account details promptly if any information changes. c999 is not responsible for failed transactions or communication failures resulting from inaccurate account information.

Account Security

Your account credentials — username and password — are your responsibility. Do not share your login details with anyone. c999 will never ask for your password via email, chat, or phone. If you suspect unauthorised access to your account, contact our support team immediately. You are liable for all activity carried out through your account unless you have reported a breach without delay.

Account Verification (KYC)

c999 may require identity verification at registration, before processing withdrawals, or as part of ongoing account monitoring. Acceptable documents include a valid national identity card (CNIC), passport, or other government-issued photo identification. Proof of payment method ownership may also be requested. Failure to complete verification within the requested timeframe may result in temporary account restrictions.

04 Deposits & Payments

All deposits on c999.vin are made in Pakistani Rupees (PKR). The platform does not accept foreign currency deposits. Supported deposit methods include JazzCash, Easypaisa, Raast, standard bank transfers, debit cards, and credit cards. Available methods are displayed at the time of deposit.

Deposit Processing

Deposits via JazzCash and Easypaisa are typically credited to your c999 account balance within seconds of confirmation. Bank transfers and card deposits may take up to 24 hours depending on your bank's processing times. c999 does not charge fees on standard deposits, though your payment provider may apply their own service charges.

Minimum Deposit

The minimum deposit amount is displayed on the deposit page and may vary by payment method. Deposits below the stated minimum will not be processed and will be returned to the originating account.

Deposit Funds Ownership

All funds deposited into your c999 account must be your own money. Deposits made using payment methods that are not registered in your name, or using funds that belong to another person, are prohibited. c999 reserves the right to request proof of payment method ownership at any time.

Chargeback requests initiated with your bank or payment provider for deposits already used on the platform are treated as fraud and may result in account suspension and recovery action.

05 Withdrawals

Withdrawal requests are processed to the same payment method used for the original deposit wherever possible. This policy exists to prevent money laundering and protect players. Withdrawals to a different method may be considered in specific circumstances at c999's discretion, subject to additional verification.

Processing Times

Withdrawals to JazzCash and Easypaisa are typically processed within 15 minutes of approval. Bank transfers and card withdrawals may take between 1 and 5 working days depending on your bank. Processing times can be extended during peak periods or when account verification is pending.

Withdrawal Limits

Minimum and maximum withdrawal amounts are displayed in the withdrawal section of your account. Withdrawals above the standard limit may require additional verification and may be processed in multiple instalments at c999's discretion.

Pending Bonus Wagering

Withdrawal requests submitted while an active bonus is attached to your account will be subject to the bonus terms. In some cases, withdrawal before meeting wagering requirements may result in the bonus and bonus-derived winnings being removed before the remaining real money balance is released.

06 Bonuses & Promotions

c999 offers various bonuses and promotional offers to registered players. All bonuses are subject to specific terms and conditions that are published alongside each offer. The general principles below apply to all promotions unless stated otherwise.

Wagering Requirements

Bonuses are subject to wagering requirements, meaning you must wager the bonus amount (and in some cases the deposit amount) a specified number of times before the bonus or bonus-derived winnings can be withdrawn. The applicable wagering multiplier is stated on each promotion page. Not all games contribute equally to wagering requirements — Slots typically contribute 100%, while Sports bets and Bingo may contribute a lower percentage.

Bonus Eligibility

Bonuses are available to eligible players only. c999 reserves the right to exclude any player from a promotion at its discretion, particularly if there is evidence of bonus abuse, multiple account usage, or coordinated betting designed to exploit promotional terms.

Bonus Expiry

Bonuses and free spins are valid for a limited period as stated in the individual promotion terms. Unused bonuses expire automatically after this period and cannot be reinstated.

One Bonus at a Time

Only one bonus can be active on your account at a time unless a promotion explicitly states otherwise. Opting into a new promotion while another bonus is active may require you to forfeit the existing bonus.

07 Gameplay Rules

All games available on c999.vin — including Slots, Sports betting, and Bingo — are governed by their individual game rules in addition to these Terms. Players are responsible for understanding the rules of any game before participating.

Sports Betting

Sports bets, including Cricket, PSL, T20 internationals, Football, and Esports markets, are settled according to the official result of the relevant event. In-play bets are settled based on the score or result at the time of settlement as confirmed by the official governing body. c999 reserves the right to void bets affected by errors in odds, system faults, or any event that renders fair settlement impossible.

Slots

All Slot games on c999 use certified Random Number Generator (RNG) technology to determine outcomes. Each spin is an independent event — previous results have no influence on future outcomes. The Return to Player (RTP) percentage for each game is available in the game's information panel.

Bingo

Bingo rooms operate on scheduled timetables with fixed ticket prices displayed in PKR. Prize pools are visible before you purchase tickets. Room rules, including how prizes are divided in the event of multiple winners, are displayed within each room before the game begins.

Technical Failures

In the event of a disconnection or technical failure during a game, c999 will attempt to complete the round based on the last confirmed game state. If a round cannot be completed fairly, the bet will be voided and the stake returned. c999 is not responsible for losses resulting from a player's own internet connection issues.

08 Responsible Gaming

c999 is committed to providing a safe gaming environment. We offer a range of tools to help players stay in control of their activity on the platform. These tools are available in your account settings at any time.

  • Deposit Limits: Set daily, weekly, or monthly PKR deposit limits to manage your spending. Limit reductions take effect immediately; limit increases are subject to a cooling-off period.
  • Session Time Reminders: Configure alerts that notify you when you have been active for a set duration.
  • Self-Exclusion: Temporarily or permanently exclude yourself from the platform. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period.
  • Reality Checks: Periodic pop-up notifications showing your session duration and net gaming activity.

Gaming should be entertainment. If you feel that gambling is negatively affecting your finances, relationships, or mental wellbeing, please use the self-exclusion tool and seek support. For further guidance, visit our Responsible Gaming page.

c999 is strictly for players aged 18 and above. If you are aware of a minor attempting to access this platform, please contact our support team immediately.

09 Prohibited Conduct

The following activities are strictly prohibited on c999.vin and will result in immediate account suspension, forfeiture of balances, and may be referred to relevant authorities:

  • Using automated software, bots, scripts, or any artificial intelligence tools to place bets or interact with the platform.
  • Creating multiple accounts or using another person's account or personal details.
  • Colluding with other players to manipulate game outcomes or exploit bonus offers.
  • Exploiting software bugs, errors, or glitches. Any winnings obtained through a known error are not valid and will be voided.
  • Using the platform for any form of money laundering, fraud, or financial crime.
  • Charging back deposits already used for gameplay.
  • Providing false identity information or forged documents during verification.
  • Any form of match-fixing, spot-fixing, or placing bets based on insider information related to sporting events.
  • Attempting to interfere with the platform's security, infrastructure, or data systems.

c999 uses fraud detection systems that monitor account behaviour continuously. Accounts flagged for suspicious activity may be restricted pending investigation without prior notice.

10 Limitation of Liability

c999.vin provides its services on an "as is" basis. While we make every effort to ensure continuous, error-free operation of the platform, we cannot guarantee uninterrupted availability at all times. Scheduled maintenance, unforeseen technical issues, or third-party infrastructure problems may result in temporary unavailability.

c999 is not liable for:

  • Losses resulting from a player's own internet connection or device failure during a game.
  • Indirect, incidental, or consequential losses of any kind arising from the use of or inability to use the platform.
  • Losses resulting from a player's failure to comply with these Terms, including forfeited bonuses or suspended accounts.
  • Delays in payment processing caused by third-party payment providers such as JazzCash, Easypaisa, Raast, or banking institutions.
  • Losses resulting from a player's own failure to secure their account credentials.

Where c999 is found liable for any loss, the maximum liability shall not exceed the total amount deposited by the player in the 30 days preceding the event giving rise to the claim.

11 Privacy & Data

c999 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and should be read alongside them. By registering on c999.vin, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy.

We collect information including your name, contact details, date of birth, payment method information, and gameplay activity. This data is used to operate your account, process transactions, verify identity, detect fraud, and improve the platform experience.

c999 does not sell personal data to third parties. Data may be shared with payment processors, identity verification providers, and fraud prevention services where necessary to operate the platform. All data sharing is conducted under confidentiality obligations.

12 Amendments to These Terms

c999 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via email or an in-platform notification prior to the changes taking effect where reasonably practicable.

Continued use of c999.vin after updated Terms have been published constitutes your acceptance of those changes. If you do not agree with an update to these Terms, you should stop using the platform and withdraw any remaining balance from your account.

The most current version of these Terms is always available on this page. The "Last Updated" date at the top of the page reflects the date of the most recent revision.

13 Contact Us

If you have any questions about these Terms and Conditions, need clarification on any section, or wish to raise a dispute, our support team is available 24/7 through the live chat function in the platform and app.

You can also reach us by email. Our support address is displayed in the footer of every page on c999.vin. When contacting us about a specific issue, please include your registered username and a clear description of your query so we can assist you as quickly as possible.

For account-related queries including verification, deposits, withdrawals, and bonus questions, live chat is the fastest channel. Our agents are familiar with JazzCash, Easypaisa, and Raast processes and can assist with Pakistan-specific payment questions directly.

Live chat is available directly inside the c999 app and on the website. For the fastest response, use live chat during Pakistan evening hours when agent availability is highest.

Key Points to Remember

One Account Only

Each player may hold exactly one registered account. Duplicate accounts are detected automatically and result in suspension of all linked accounts with balances under review.

All Transactions in PKR

Every deposit and withdrawal on c999 is processed in Pakistani Rupees. JazzCash, Easypaisa, Raast, bank transfers, and cards are all supported for both deposits and withdrawals.

Bonus Wagering Applies

All bonuses carry wagering requirements. Read the specific terms of each offer before claiming. Withdrawing while a bonus is active may affect bonus-derived winnings.

Identity Verification

KYC verification may be requested at any time. Having your CNIC or passport ready avoids delays when processing your first or large withdrawals.

Responsible Gaming Tools

Deposit limits, session reminders, and self-exclusion are all built into your account settings. Set your PKR budget before your first session and keep gaming enjoyable.

24/7 Live Support

Questions about these Terms, a transaction, or your account? Our support team is available around the clock via live chat inside the c999 app and website.

Ready to Play?

Join c999 — Pakistan's Online Gaming Platform

Now that you have read the Terms and Conditions, you know exactly where you stand. Register free, make your first PKR deposit via JazzCash or Easypaisa, and start playing Slots, betting on PSL Cricket, or joining Bingo rooms today.

18+ Only  ·  Play Responsibly  ·  Android 6.0+